How It Works

Complete a quick online visit. No insurance necessary.


Quick Online Visit

Complete a simple visit on your phone or computer.


Get A Prescription

Pickup your treatment at any local pharmacy.


Chat Anytime

Chat with our board certified doctors anytime.

What to expect.

  1. Complete an online visit by answering a few simple health questions that take about 5 minutes.
  2. Get a prescription that works for you sent to the pharmacy of your choice
  3. Talk to our doctors and medical team anytime before or after your visit.

Satisfaction guaranteed.

We stand behind all the medical care and advice we provide. If you ever have any questions you can message or call our medical team anytime. If you aren't happy with the service we offer a 100% satisfaction guarantee and refund policy.

You don't need insurance.

You don't need insurance to use HeyDoctor and the visit fee you see is the full price. There are no hidden fees. We will also work with you to help find medicines and pharmacies that offer the lowest price for any medicines or treatments we prescribe.

We offer antibiotics like Cipro, Macrobid, Keflex, and Bactrim.

The exact treatment we prescribe depends on your diagnosis and risk factors. Generally we prescribe an oral antibiotic like Cipro, Macrobid, Keflex, or Bactrim, as well as counseling about symptom relief and future UTI prevention.

We can offer you lab testing as well but you don't need it to get treated.

What can't we do?

Since this isn't an in-person visit we can't conduct a full physical exam which might include palpating your back to assess your kidneys. We believe that using your timeline, photos, symptoms, and priorities we can empirically establish a diagnosis with a high degree of sensitivity and specificity, and that we can observe if our treatments are helping.

However since we aren't examining you in person we want you to be aware of the risk that we won't find a risk or problem that an in-person doctor might. We also want to ensure that you still see your in-person doctor and to let them know about any visits with HeyDoctor.

Get help from a doctor right now the easy way

It shouldn't be so hard to get simple medical care. HeyDoctor makes it fast and easy to get treatment, prescriptions, and labs for many simple medical problems. Try it today!

Screenshot of HeyDoctor app.